Frequently Asked Questions
Welcome to Elyxa’s FAQ page, where we address some of the most common questions about our products, our philosophy, and how we can support your journey to optimal health. At Elyxa, we believe in the power of natural healing, combining ancient wisdom with modern science to create supplements that truly make a difference.
Explore the answers to our frequently asked questions below, and feel free to reach out to us if you need further assistance. We’re here to help you every step of the way on your path to better health.
Please make a selection:
If you are unsure, please feel free to contact us here, or call us at our shop in Annandale, Sydney on 02 9566 1222.
Please feel free to contact us here, or call us at our shop in Annandale, Sydney on 02 9566 1222.
If you have not recieved your order after 10 business days, please contact us here, or call us at our shop in Annandale, Sydney on 02 9566 1222.
Please note: delivery times may take longer during holiday periods.
Please contact us here, or call us on 02 9566 1222, within 24hrs after placing your order.
Half capsules are safe for six-ten year old children.
We have a 30-day return policy, from the date that you placed the order.
The item must be unopened, and return shipping costs are at the customer’s expense.
Please refer to our Shipping & Returns page for more information.
Our online store accepts Visa, MasterCard and AMEX. You can also call our shop in Annandale, Sydney, on 02 9566 1222 to pay via EFT. Our shop is open six days each week and our staff would be delighted to assist you.
- Gut: One capsule with food per day, or as recommended by your health care practitioner.
- Magnesium: One capsule 20 minutes prior to going to bed, or as recommended by your health care practitioner.
- Joint: One or two capsules with food per day, or as recommended by your health care practitioner.
- Motions: Two to four capsules with a full glass of water, as needed to get things moving.
- Vitality: Take one or two capsules when needing a cognitive and physical boost.
- Immune: One capsule with food per day, or as recommended by your health care practitioner.
- Balance: One capsule per day, or as recommended by your health care practitioner.
Yes, Gut, Magnesium, Joint and Motions are safe to consume together, however we recommend consulting with a health professional prior to taking multiple supplements.
Elyxa products do not require refrigeration, however we suggest that you store them out of direct sunlight.
The best time to consume your Elyxa supplement will differ according to which one you’re taking. Please refer to the “How to take Elyxa” question.
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.
Yes, unless advised by a professional health practitioner
Stop taking your supplement and contact a professional health practitioner
Yes, many customers find it easier to open the capsules and dissolve the contents in water.
Depending on which Elyxa product you are taking and your existing health, improvements range from a few hours to four weeks.
In the unlikely event, stop taking the supplement and contact a professional health practitioner
These products have been designed to avoid food intolerance.
All Elyxa supplements are vegetarian and vegan friendly.
If in doubt,then contact a professional health practitioner.
Pregnancy and breastfeeding require alternate supplements. We recommend contacting a professional health practitioner for advice.
Half capsules are safe for six-ten year old children.
If in doubt, contact a professional health practitioner.
Our products have been developed with great skill and care to help resolve our clients’ health needs. Some of our formulations are many many years in the making.
We very carefully source from highly reputable producers, using Australian growers where possible.
All manufacturing is completed in Australia toISO 22000