Privacy Policy (Residents of the European Economic Area)

Introduction

Australian College of Traditional Medicine Pty Ltd (A.B.N. 57 065 694 715) (we, us, our, or Australian College of Traditional Medicine) recognises and values the protection of your personal information.

This Privacy Policy outlines how we collect, hold, and use your personal information, your rights under the General Data Protection Regulation (GDPR), and how you can contact us regarding privacy matters.

This policy forms part of the Terms of Use document, which is available in the footer of our Website.

Information We Collect and Hold

You may remain anonymous or use a pseudonym when interacting with us. However, if we require personal information such as your name or email address, we will not request sensitive data relating to:

  • Political, religious, or philosophical beliefs
  • Health and sexuality
  • Racial or ethnic origin
  • Trade union or professional association membership
  • Criminal records

We may also conduct surveys or market research to improve our services.

How We Collect Your Personal Information

  • Direct interactions: Information you provide through forms or direct communication.
  • Automated technologies: Data collected through cookies and online tracking technologies. See our Cookie Policy for details.

Use and Disclosure of Your Personal Information

We use your information to:

  • Ensure the proper functioning of our Website
  • Conduct our business operations

We do not sell, rent, or share your personal information with third parties, except where:

  • Required by law
  • Explicitly authorised by you

Legal Basis for Processing Your Personal Information

Under GDPR, we may lawfully collect and process your data based on:

  • Your consent, which can be withdrawn at any time
  • Contractual obligations, when necessary for service delivery
  • Legal compliance, when required by law
  • Legitimate interests, when processing is necessary for business operations

Your Rights Over Your Personal Information

  • Access: Request a copy of your data
  • Rectification: Request corrections to inaccurate information
  • Erasure: Request deletion of your personal data
  • Data Portability: Request transfer of your data to another provider
  • Objection: Object to data processing for specific reasons
  • Withdraw Consent: Withdraw consent at any time

Requests may require identity verification for security purposes.

Security of Personal Information

We store personal information securely and take reasonable steps to protect it. However, no data transmission over the internet can be guaranteed as completely secure.

Overseas Transfer of Personal Information

Your data may be transferred to locations outside your jurisdiction. We ensure adequate protection measures are in place.

Data Retention and Disposal

We retain your personal information only as long as necessary. If no longer required, we securely dispose of it unless legal obligations prevent deletion.

Cookies and Online Tracking

We use cookies, beacons, and tracking technologies to enhance your experience. See our Cookie Policy for details.

Privacy of Individuals Under 16

We do not knowingly collect personal information from individuals under 16 without parental or guardian consent.

Contacting Us and Complaints

If you have any concerns about our privacy practices, please contact our Privacy Officer.

Changes to This Privacy Policy

We regularly review and update this policy. Significant changes will be posted on our Website 14 days before they take effect.

Last Updated

3 March 2025