Privacy Policy

Introduction

Australian College of Traditional Medicine Pty Ltd (A.B.N. 57 065 694 715) (we, us, our, or Australian College of Traditional Medicine) recognises and values the protection of your personal information.

We recognise that you have an interest in our collection and use of your personal information via our website, located at www.elyxa.com.au (the Website). This Privacy Policy outlines how we collect, hold, and use your personal information, when we may disclose or transfer it, and your rights regarding access and correction.

Residents of the European Economic Area

This is an Australian website subject to Australian laws. However, if you are a resident of a country where the General Data Protection Regulation (GDPR) applies, please click here for details on how we handle your personal information and your rights under GDPR.

Privacy for Individuals Under 16

We do not knowingly collect personally identifiable information from individuals under the age of 16. If you are under 16, you must not provide us with personal information without the consent of a parent, guardian, or educational institution.

Information We Collect and Hold

We may collect personal information such as your name, email address, and other necessary details. However, we do not collect sensitive information related to:

  • Political, religious, or philosophical beliefs
  • Health and sexuality
  • Racial or ethnic origin
  • Trade union or professional association membership
  • Criminal records

Cookies and Website Tracking

We use cookies to store your preferences and enhance your experience on our Website. Cookies do not personally identify you. You may disable cookies in your browser settings, though doing so may affect website functionality.

Advertising and Tracking

We may use remarketing technology to display targeted ads. Third-party platforms (e.g., Facebook) may use cookies and other tracking methods to collect data for targeted advertising.

Your Option Not to Provide Personal Information

Providing personal information is optional, but may be necessary to access certain services. By providing your information, you consent to its collection, storage, and use as outlined in this Privacy Policy.

Use and Disclosure of Personal Information

We use your personal information for the following purposes:

  • To ensure the proper functioning of the Website
  • To operate the Australian College of Traditional Medicine business

We will not sell, rent, or share your personal information with third parties except:

  • As required by law
  • With your express consent

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no data transmission over the Internet can be guaranteed to be completely secure.

Access to Your Personal Information

You have the right to request access to your personal information. Please contact our Privacy Officer for assistance. A reasonable fee may apply for access to extensive data requests.

We may refuse access in certain cases, such as when it would:

  • Violate another individual’s privacy
  • Compromise legal investigations
  • Be legally prohibited

Correction of Personal Information

If your personal information is inaccurate, outdated, or incomplete, please contact our Privacy Officer. We will update the information where appropriate. If we decline your request, we will provide reasons and options for further action.

Overseas Transfer of Personal Information

We may transfer your personal information to overseas recipients. If the recipient is not subject to equivalent privacy protections, we will seek your consent before sharing your data.

Complaints and Concerns

If you have concerns about our handling of personal information, please contact our Privacy Officer. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner via www.oaic.gov.au.

Data Retention and Disposal

We will destroy or de-identify personal information when it is no longer required, unless prevented by law.

Unsubscribing from Communications

If you wish to unsubscribe from our email database, please contact us.

Changes to This Privacy Policy

We regularly review and update this Privacy Policy. Significant changes will be posted on our Website with a 14-day notice period before implementation.

Contact Us

If you have any questions about this Privacy Policy, please contact our Privacy Officer.

Last Updated: 3 March 2025